Payment

Where only a deposit is made at the time of submitting the booking form, full payment of the balance due must be made by bank transfer 6 weeks before the booking commences. Failure to do so may result in Devon Sun Yarns  cancelling your booking(s) and to charge the applicable cancellation charges as set out below.

Cancellation

In the event of cancellation by the customer, regardless of the circumstances, the following refund fees apply. Cancellation 4 weeks or less before due arrival date: 0% refund. Cancellation 4 – 8 weeks before due arrival date: 25% refund. Cancellation 8 – 12 weeks before due arrival date: 50% refund . Cancellation more than 12 weeks before due arrival date, 100% refund (minus administration charge). Whenever you cancel, Devon Sun Yarns will do their best to fill your place, and if a new guest is secured to take your  place, you will be refunded all monies paid, minus a £50 administration charge to transfer your booking to a new guest.

Insurance

Devon Sun Yarns  recommend that guests have travel insurance.

Amendments by Devon Sun Yarns

Occasionally, changes may have to be made (e.g., workshop leader), which we reserve the right to do at any time. If your accommodation or workshop has to be changed for any reason, we will do our utmost to provide accommodation of a similar rating or a workshop of a similar kind. If a significant change becomes necessary, we will inform you as soon as reasonably possible.

Disclaimer

Devon Sun Yarns does not accept any liability for theft or damage to personal possessions; personal injuries or medical conditions that develop during or after the holiday; or any costs, cancellations or charges incurred as a result of fire, natural disaster, problems with transport, or any other events beyond our control.